Privacy

2. Information We Collect

We collect only the information necessary to verify your identity, deliver messages, and comply with carrier and regulatory requirements. This includes:

• Phone number
• Name (if provided)
• Verification data (e.g., one time passcodes, MFA requests)
• Message metadata (timestamps, delivery status, opt in/opt out records)
• Technical data (IP address, device type, browser information)
• Any information you submit through forms or support channels

These categories align with A2P 10DLC compliance expectations for data disclosure.

3. How We Use Your Information

We use your information solely for:

• Identity verification (A2P verification codes, MFA, OTPs)
• Transactional or operational SMS messages
• Account security alerts
• Customer support
• Compliance with carrier and legal requirements

We do not use verification numbers for marketing unless you separately provide express written consent, as required by CTIA and carriers.

4. SMS Consent & Opt In

By submitting your phone number, you agree to receive A2P verification messages from Stress Free Medicare. Your opt in may occur through:

• Website forms
• Account creation
• Keyword based opt in
• Selecting SMS verification during login or MFA

All opt in methods must disclose message frequency, data rates, and opt out instructions, consistent with CTIA rules.

5. Opt Out Instructions

You may revoke consent at any time:

• Reply STOP to unsubscribe
• Reply HELP for assistance

We process opt out requests immediately and send a confirmation message, as required by carriers.

6. Data Sharing & Selling

We do not sell, rent, or share your phone number or SMS data with third parties for marketing, lead generation, or analytics. This is a strict A2P 10DLC requirement and must be explicitly stated to avoid campaign rejection. We may share data only with:

• SMS delivery providers
• Fraud prevention or identity verification partners
• Regulatory or carrier entities when legally required

These partners may use your data only to deliver messages or verify compliance.

7. Data Security

We use commercially reasonable security measures, including:

• Encryption
• Access controls
• Secure data storage
• Monitoring for unauthorized access

While no method is 100% secure, we follow industry best practices for protecting messaging data.

8. Data Retention

We retain SMS verification data only as long as necessary to:

• Provide services
• Maintain security logs
• Meet legal and carrier requirements

You may request deletion of your data at any time.

9. Cookies & Tracking

Our website may use cookies to improve functionality and analyze traffic. You may disable cookies in your browser settings, though some features may not work properly.

10. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect data from minors.

11. Contact Information

For privacy questions, data requests, or opt out issues, contact us at:

Email: stressfreemedicare@hotmail.com

Phone: 602-397-8480

Address: 1235 S Gilbert Rd Ste 14 Mesa, Az 85204